We value the trust you place in kraeeofficial.com. This Privacy Policy explains how KRAÉE (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from kraeeofficial.com (“Site”).

By using this Site, you agree to the practices outlined in this Privacy Policy.

 

1. Collection of Personal Information

We collect information that identifies you (“Personal Information”) when you:

• Register on our Site
  
  
• Place an order
  
  
• Subscribe to our marketing emails
  
  
• Participate in surveys or promotions
  
  
• Contact us via email, WhatsApp, or other support channels
  
  

Personal Information collected may include:

• Name
  
  
• Email address
  
  
• Phone number
  
  
• Billing and shipping address
  
  
• Payment information (via secure third-party processors)
  
  
• Device information (IP address, browser type, operating system)
  
  

Non-personal data (cookies, session data, IP address) may also be collected to improve the user experience.

 

2. Use of Personal Information

We use your information for the following purposes:

• To process and fulfill your orders
  
  
• To communicate order updates, shipping information, and service notifications
  
  
• To improve our products, services, and customer experience
  
  
• To send marketing communications (only if you have opted-in)
  
  
• To detect and prevent fraud, security breaches, or illegal activities
  
  
• To comply with legal requirements and enforce our Terms & Conditions
  
  

 

3. Sharing of Personal Information

We respect your privacy. We do not sell or rent your personal data.

We may share your information with trusted service providers who assist us with:

• Payment processing (e.g., Razorpay, Stripe, PayPal)
  
  
• Shipping and logistics (for domestic and international deliveries)
  
  
• Marketing communications (only with explicit consent)
  
  

We may also disclose information if required:

• To comply with legal obligations
  
  
• To protect our rights, customers, and property
  
  

4. International Shipping and Data Transfer

If you place an order outside India, your information will be processed in accordance with applicable international data protection laws. By submitting your information, you consent to the transfer, storage, and processing of your data outside your country, including in India.

We ensure that adequate data protection standards are maintained.

 

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no transmission over the Internet is completely secure. Therefore, we cannot guarantee the absolute security of your data.

You are responsible for keeping your password confidential.

 

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Improve site navigation
  
  
• Analyze site usage
  
  
• Personalize your experience
  
  
• Remember your preferences
  
  

You may disable cookies through your browser settings, but this may affect functionality on the Site.

 

7. Your Rights

Depending on your location, you have the right to:

• Access, correct, or update your personal data
  
  
• Request deletion of your personal data
  
  
• Object to processing for marketing purposes
  
  
• Withdraw consent at any time (where processing is based on consent)
  
  

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of such websites. Please review their policies before providing them any personal information.

 

9. Children’s Privacy

Our Site is not intended for children under 18 years. We do not knowingly collect information from minors.

 

10. Cookies

A cookie is a small packet of information that we place on your device’s hard drive whenever you visit kraeeofficial.com. Like most websites, we use cookies to make your experience better and smoother.

When you visit kraee.com, our server automatically recognizes certain information, including:

• The origin of your request (like your IP address)
  
  
• The referring website (if you came through a link)
  
  
• The specific page you are viewing
  
  
• Your browser type (e.g. Chrome, Safari, Firefox)
  
  
• Your operating system (e.g. Windows, macOS, iOS, Android)
  
  
• Session details (e.g. if you logged in successfully)
  
  

We use cookies for reasons including but not limited to:

• Helping you navigate the website smoothly
  
  
• Checking whether cookies are enabled in your browser
  
  
• Authenticating your access to specific areas of the site
  
  
• Analyzing website traffic to improve performance and content
  
  

Important: We do not store any personal passwords, credit card information, or other sensitive personal data in cookies.

If you’d prefer not to accept cookies, you can adjust your browser settings to block them or notify you when they’re being used. Please note that some parts of the site may not function properly without cookies

11. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after updates constitutes acceptance of the revised policy.